Track Your Order

1. Order Confirmation:After placing your order, you’ll receive a confirmation email with your order number and summary.

2. Shipping Notification:Once your Packelle Vacuum Sealer ships, you’ll get an email with a tracking number and a link to track your package.

3. Track Your Order:Enter your tracking number below and click “Find My Order” to check the latest status.

If you have any questions, please email us at support@packelle.com or use the “Contact Us” form below.We’re happy to help!

Q: When will my order ship?

🕐 Orders are processed within 24–48 hours. You’ll get a tracking number as soon as it’s on its way.

Q: How long does delivery take?

🚛 Our current delivery time is 2–3 weeks (average 14 days). We’re optimizing our fulfillment center and expect faster shipping soon!

Q: Do you ship internationally?

🌍 Yes! Packelle ships worldwide, including the US, UK, Canada, Australia & most of Europe.

Q: I entered the wrong address — what now?

📬 Contact us ASAP at support@packelle.com before your order ships, and we’ll update it for you.

Q: I need to cancel or change my order

📝 We’ll do our best to assist if the order hasn’t been processed. Just email us!

Q: Can I return my bag if I change my mind?

✅ Of course! We offer a 60-day risk-free return policy (unused & original condition).

Q: Do I need to pay for return shipping?

📦 For damaged or defective items, we cover return shipping. For general returns, customers pay for shipping.